(Hybrid) Branch Manager

Easy Crystal Nusantara · 📍 Singkawang · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 20.000.000 – Rp 29.000.000 per month
Easy Crystal Nusantara is seeking a dynamic and experienced Branch Manager to join our team in Singkawang. In this hybrid role, you will be responsible for overseeing branch operations, managing staff, and ensuring customer satisfaction. This is an exciting opportunity to be part of a growing company in the heart of Kalimantan.

📋 Tanggung Jawab Pekerjaan

Oversee daily branch operations to ensure smooth and efficient service delivery.,Manage and mentor a team of staff, providing guidance and support to achieve branch targets.,Develop and implement strategies to enhance customer satisfaction and loyalty.,Monitor and report on branch performance, identifying areas for improvement.,Ensure compliance with company policies and regulations.,Handle customer complaints and resolve issues effectively.,Collaborate with other departments to drive overall business growth.,Participate in training and development programs for staff.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Management, or a related field.,Minimum of 5 years of experience in a managerial role within a retail or service industry.,Strong leadership and team management skills.,Excellent communication and interpersonal skills.,Proficiency in using office software and tools.,Knowledge of retail operations and customer service best practices.,Ability to work in a fast-paced and dynamic environment.,Familiarity with hybrid work models and remote collaboration tools.

🛠️ Keahlian

LeadershipTeam ManagementCustomer ServiceProblem-SolvingCommunicationRetail OperationsData AnalysisTraining and Development
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